Returns & Exchanges

At Walnut Melbourne, we want you to love your purchase; if you are not completely satisfied, you can return your items within 30 days of delivery for a refund or exchange. Please ensure all items are in their original, unworn condition with tags attached and original packaging included.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original shoebox or packaging to ensure they remain protected during transit back to our warehouse.

• 3.
  Post Your Parcel

  Print your generated shipping label, attach it to your package, and drop it off at any authorized postal service location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.